The Story Behind
Health Diary
The all in one homecare software solution agencies use to spend less time on forms and more time on people.
How We Started
Built by Waiver Experts, Designed for Coordinators
We launched Health Diary after spending years working within waiver agencies. Every service coordinator we met used three or four tools just to get through a shift. We thought, “There has to be a simpler way.” So we built home care software that feels like the workday, quick, clear, and ready for Medicaid rules. Today, the system runs in programs across the state, earning a reputation as the NY best medical portal for waiver documentation.
What Drives Us
Making Everyday Work Easier for Care Teams
Our goal is straightforward: to provide front line teams with software for home care agency tasks that actually saves time. From digital intakes to electronic visit verification software, each feature removes a minor pain point.
The Road Ahead
Raising the Bar for Waiver Care
We want every state to have a trusted, cloud based home health agency software option that feels local, because rules change, language changes, and so do home care trends.
We’re not here to offer one-size fits all tools. Our home care software adapts to your workflows, not the other way around. From intake to billing, every feature supports state specific care.
Built by The Real Team
Meet the Team Behind the Platform
We’re designers, clinicians turned analysts, and support pros who speak like real people. No scripts, just fast, friendly help from experts who’ve worked in the field. We understand the challenges Medicaid waiver agencies face because we’ve been there, and we’re here to make your work easier every step of the way.
Sharing What Works
Giving Back to the Community
Success isn’t just new features, it’s stronger programs. We share best practices, host workshops on care home software adoption, and donate seats to training schools. Better tech leads to stronger care. Your feedback helps us improve the product, and your success stories guide other teams choosing their next home care software providers.
We also collaborate with local partners to support home care industry growth. Every shared lesson helps raise the standard for healthcare software solutions nationwide.
We Support and Promote Agencies which are owned and operated by Women or Minorities.
Ready to Simplify Service Coordination?
You support people. We support your process. Let us show you how Health Diary makes service coordination faster, more accurate, and easier to manage, all on a single secure, Medicaid ready platform.