Built by NHTD & TBI Waiver Software Experts for New York Agencies
Designed to make waiver documentation easier, clearer, and more compliant for New York agencies.
Built by Medicaid Waiver Experts, Designed for Service Coordinators
We launched Home Health Diary after years of working inside NHTD and TBI waiver expert agencies across New York State.
We saw Service Coordinators buried in ISP deadlines, ISR chasing, and PPO updates, using spreadsheets and shared drives never built for waiver work.
So we built the platform we wished they'd had: one that runs the way an agency's workday actually runs, across all 9 NY RRDC regions.
Making Medicaid Waiver Documentation Easier, Every Single Day
Our goal is straightforward. Give NHTD and TBI agency teams tools that actually eliminate compliance stress, not just reduce it.
From tracking 60-day ISP/RSP deadlines to automating ISR collection from six providers at once, every feature removes a real pain point your Service Coordinators, PBIS clinicians, CIC counselors, and ILST providers face daily.
Designed Around NY DOH Waiver Compliance
The Platform is designed around real NY DOH waiver workflows, not generic healthcare scheduling or billing tools.
Whether it is ISP development, RSP submission tracking, PRI/SCREEN expiration alerts, or PPO updates, every feature exists because a real waiver professional told us they needed it. We help NHTD and TBI agencies work smarter, not just faster.
Raising the Bar for Medicaid-Compliant Waiver Software
New York has 9 RRDC regions. Each has its own review timelines, documentation expectations, and compliance culture. We want every NHTD and TBI agency, from NYC to upstate New York, to have cloud software for healthcare agencies that feels built for their region. Because waiver rules change, NY DOH updates policy, and your agency needs a TBI & NHTD software company that keeps up.
Meet the Team Behind the Platform
We are waiver professionals, clinicians, and compliance experts with hands-on experience in ISP writing, ISR tracking, and RRDC processes. Home Health Diary was built to simplify compliance and make agency workflows more efficient and reliable.
Built By Real Waiver Experts
Experienced professionals helping agencies improve documentation, compliance, and service delivery.
Giving Back to the NHTD & TBI Waiver Community
Success for us is not just new features; it is stronger NHTD and TBI programs across New York State. We share best practices on Medicaid waiver compliance and healthcare software solutions adoption. Better documentation technology leads to stronger community care outcomes.
Your feedback directly improves our service coordination software. Real agency success stories guide other Executive Directors and Operations Managers in choosing the best NHTD and TBI waiver tools for their teams.
We collaborate with local partners across all 9 NY RRDC regions to support agency growth and stronger care outcomes.
Frequently Asked Questions
Everything you need to know about our pricing.
Home Health Diary was built by waiver professionals, clinicians, and compliance experts with hands-on experience in ISP writing, ISR tracking, and RRDC processes, after years working inside NHTD and TBI waiver agencies across New York State.
Because coordinators were buried in ISP deadlines, ISR chasing, and PPO updates using spreadsheets and shared drives never built for waiver work. The platform runs the way an agency's workday actually runs, across all 9 NY RRDC regions.
IYes. It's purpose-built for agencies operating under NY DOH's NHTD and TBI Medicaid Waiver programs, New York-specific programs with their own RRDC review timelines and documentation rules.
200+ NHTD and TBI agencies across New York use the platform to stay organized and audit-ready.
Yes. Waiver rules change and NY DOH updates policy, the platform evolves alongside those changes so agencies in every region stay current.