NHTD & TBI WAIVER MANAGEMENT PLATFORM

Every Waiver Workflow. One Platform. Zero Workarounds.

Home Health Diary is not general homecare software. It was built from the ground up for NHTD and TBI waiver agencies in New York.

Every module maps directly to how your agency actually operates, including ISP/RSP cycles, RRDC submissions, ISR collection, PPO updates, PRI/SCREEN renewals, digital signatures, and beyond.

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Every Waiver Workflow. One Platform
✓ Audit Ready
RRDC Compliant
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Complete Support for Every Part of Your Waiver Workflow

Homecare platforms built for large hospital systems. Your NHTD or TBI agency needs something different. Home Health Diary maps directly to ISP/RSP cycles, RRDC submission timelines, ISR collection, PPO updates, and vendor hold prevention workflows.

Request a Modification
BUILT-IN AI

Write Compliant NHTD & TBI Notes Faster With AI

Unlike CareSmartz360 or Brebo, our AI is trained around NHTD and TBI waiver service types, not generic homecare templates.

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Save SC, PBIS, CIC & ILST Notes in Minutes

The built-in AI editor supports every waiver service type. SC visit notes, ISP/RSP updates, PBIS session logs, CIC counseling records, and ILST goal notes. The AI structures the note for that exact service type. Every required RRDC field including goal language, service hours, and supervisor approval fields is captured automatically.

Smart Suggestions Service-Specific Format Compliant Format
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AI That Learns Every Participant

Home Health Diary remembers every participant. Diagnosis, active service plan, goals, PPO status, PRI/SCREEN expiration dates, and past notes are stored and recalled automatically. When a coordinator opens a new note, the AI pre-fills relevant context from previous sessions. The 12th note is faster than the first.

Participant Context History-Aware Improves Over Time

Every Document Your Agency Needs, In One Place

Home Health Diary covers every documentation requirement for NHTD and TBI waiver coordination, monthly visit notes, service plans, incident reports, and compliance tracking. All in one place.

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Monthly Visit Notes

Create and store monthly visit notes per participant. Track note status across your full caseload from one dashboard. Know exactly which notes are current and which need attention.

Monthly
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30-Day Team Meeting Notes

Document team meeting decisions, action items, and follow-ups. Tied directly to the participant profile. Nothing gets lost after the meeting ends.

Team Meetings
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6-Month Team Meeting Notes

Record semi-annual meeting notes with structured fields. Goals, service updates, and participant progress are all captured in the right format for RRDC review.

Team Meetings
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ISR Individual Service Report

Complete ISR documentation for NHTD and TBI participants. Structured forms capture every required field. Every ISR is date-stamped and tied to the participant's RSP timeline.

NHTD & TBI
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SRI Serious Recordable Incidents

Record SRIs with date, type, description, and follow-up fields. Stored securely in the participant record. Retrievable instantly during any DOH or RRDC review.

Incident Reporting
NEW
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Service Plan Writer

Build complete RSPs directly inside Home Health Diary. Full version history ensures your team always submits the approved copy. AI drafts plans aligned with RRDC approval standards.

AI-Assisted
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Collect E-Signatures Without the Paper

Missed signatures are a top reason RSPs miss the 60-day deadline. Home Health Diary fixes this. Participants, family members, providers, and authorized POAs sign directly inside the platform. Supervisors review and approve without leaving the system. No printing. No scanning. No third-party tools. Every signature is time-stamped and permanently stored with the participant file.

  • Participant signatures
  • Family member signatures
  • POA (Power of Attorney) signatures
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HIPAA-Compliant Cloud Storage

All records are stored on Amazon Web Services S3. The same infrastructure used by major US healthcare systems. Your data is encrypted at rest, backed up automatically, and accessible only to your authorized team. Every RRDC document, signature, and participant record is retrievable in seconds not minutes.

  • AWS S3 encrypted cloud storage
  • Automatic backups
  • Role-based access control

Every Tool Your Homecare Agency Needs, Nothing You Don't

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AI Note Editor

Waiver-specific AI for SC, PBIS, CIC, and ILST notes. Suggests compliant language. Structures notes by service type. Cuts documentation time significantly.

AI
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AI Participant Memory

Learn service history, goals, and past notes per participant. Every new session starts with the full context already loaded.

AI
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Service Hour Tracking

Live caps CIC, PBIS, ILST, and Respite. Automatic alerts before any limit is reached. Accurate data for eMedNY billing claims.

Hour Management
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Caseload Dashboard

Real-time view of every participant, note status, hour balances, active services, ISR status, and RSP deadlines.

Operations
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PBIS Plan Management

Behavioral treatment plans stored in participant profiles. Linked to session notes and supervisor digital approval workflows.

PBIS
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UAS Goal Tracking (ILST)

Every ILST session note linked to UAS-NY goals. ADL and IADL progress tracked alongside session hours. Always billing-ready.

ILST
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RRDC Record Storage

AT authorizations, E-mod approvals, over-limit requests, Notice of Decision records, and PRI/SCREEN files are date-stamped.

Documentation
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Modification Budget Tracking

E-mods and V-mods tracked with full RRDC documentation, contractor records, and authorization history.

Modifications
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Visit Verification (GPS Photo Check-In)

Geo-tagged photos captured via mobile app. Linked directly to the monthly visit note with timestamped proof.

Visit Verification

Home Health Diary vs Other Tools

Why do agencies switch from Netsmart, WellSky, CareSmartz360, and Brebo? None of them track ISP/RSP deadlines, automate ISR collection, or alert before vendor hold risk. Home Health Diary does.

Feature Spreadsheets OneDrive / Google Drive Home Health Diary
Built for NHTD & TBI waiver agencies × × ✓
AI-assisted session note writing × × ✓
AI participant memory & context × × ✓
Monthly visit notes + team meeting notes × × ✓
ISRS for NHTD and TBI × × ✓
Serious Recordable Incident logging × × ✓
Service Plan Writer in-platform × × ✓
Electronic signature collection × × ✓
AWS S3 encrypted cloud storage × × ✓
NHTD/TBI service-specific hour tracking × × ✓
Platform modification requests × × ✓
Linked participant profiles × × ✓
GPS visit verification × × ✓
Automated note reminders × × ✓

See Exactly How Home Health Diary Handle Your Agency's Compliance

Book a 30-minute demo. We cover ISP/RSP Documentation, Deadline Tracking, ISR collection, Digital Signatures, PPO updates, PRI/SCREEN renewals, and every compliance tool for NHTD and TBI agencies in New York.

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